accessibility

its4me is a division of Swinton, one of the UK's leading providers of personal insurance. You can take out an its4me policy through the its4me.co.uk web site. All future ongoing requirements in relation to your car insurance policy (e.g. any adjustments or renewal) will only be dealt with off line.

We are aware that many of our customers have varying needs which may affect how they view and access our website. We have been working hard to identify the areas which needed attention to ensure we meet the widest audience.

Documentation

Swinton can provide marketing literature for you in Braille, large font or on audio tape. If you require this alternative format, please contact our customer assistance team on 0800 056 5631.

Telephone

If you've not bought your car insurance policy from its4me yet and have any questions you can contact us by telephone on 0800 116 4007.

If you are an existing car insurance customer, you can make changes or renew your policy by calling us on 0800 116 4032.

Typetalk

As well as our standard telephone service you can contact us via Typetalk, the telephone relay service provided by BT and the RNID. To use this service type the prefix 18001 before the number you wish to call. Remember to use the full UK area code and don't leave any gaps or spaces. e.g. 1800101511234567.

This service can be used at any time whilst we are open.

Contact us

If you feel we can improve our service we would welcome your comments. You can contact our Customer Assistance Team in the following way:

By post:

Customer Assistance Team
Swinton Group Limited
Swinton House
6 Great Marlborough Street
Manchester
M1 5SW